Web2AppPrivacy Policy

Our Privacy Policy has been updated and is effective on April 17, 2023.

Please take some time to familiarize yourself with our Privacy Policy and contact us if you have any questions.

Introduction

Web2App account is an account registration, login and management service provided to you by Web2App Technology Co., Ltd. and its affiliates (hereinafter referred to as "Web2App" or "we").

We attach great importance to the protection of your personal information and privacy security. The " Web2App Account Privacy Policy" (hereinafter referred to as "this Privacy Policy") is the privacy statement and commitment made by Web2App for the Web2App company's Web2App account, and is an important part of the "Web2App Privacy Policy". If there is any inconsistency between the special agreement regarding the Web2App account and the "Web2App Privacy Policy", this Privacy Policy shall prevail; if there is no agreement in this Privacy Policy, the "Web2App Privacy Policy" shall prevail. In particular, it is recommended that you read the "Web2App Privacy Policy" in detail regarding the agreements on "security measures, cross-border transmission" and other parts.

This Privacy Policy has been developed with your needs in mind. It is important that you fully understand our personal information collection and use practices, while ensuring that you have ultimate control over the personal information you provide to us. This Privacy Policy sets out how we collect, use, disclose, process and store the information you provide to us when you use our Web2App account.

Note that for the personal information collection and use rules of the corresponding product or service after you log in to your Web2App account, please check the privacy policy of the product or service. "Personal information" under this Privacy Policy refers to information and data that can identify a specific individual through the information itself or through association with other information. We will strictly abide by this privacy policy when handling and using this information.

Ultimately, we want to bring the best experience to our users. If you have any questions about the personal information handling practices described in this Privacy Policy, please contact us by visiting https://t.me/W2_app so that we can address your special needs. We'd love to hear your feedback.

1. What information we collect and how we use it

(1) Situations under which you must authorize us to collect and use your personal information

The purpose of collecting personal information is to provide you with products and/or services suitable for your Web2App account, and to ensure that we comply with applicable relevant laws, regulations and other normative documents. You have the right to choose whether to provide this information, but in most cases, if you do not provide it, we may not be able to provide you with corresponding services or respond to your questions.

Web2App will only collect and use the personal information you provide for the purposes described in this privacy policy. We may process your relevant personal information in specific ways for the purpose of providing the following service functions, including:

1. Provide basic account functions

( 1) Register or log in

You need to provide us with a code or email address as your Web2App account name when registering. At the same time, you can also set a password for your Web2App account. Your account and password will be encrypted and stored on the server. It is recommended that you keep your password information properly to prevent your Web2App account from being stolen by others.

you successfully register a Web2App account, you can use your Web2App account to log in to Web2App's various system applications or services at any time. In order to enable all system applications or services on the same device that support Web2App account login to accurately access the Web2App account service and determine the account login status of Web2App system applications or services, we need to obtain the installed application list information.

When you log in to your Web2App account, the Web2App account turns on the automatic login function when you use Web2App system applications or services to provide you with a smooth service experience. These applications or services will collect your Web2App account information to provide you with login services.

( 2) Complete account information

When you use various services provided by Web2App, you can obtain better services and experience by completing basic information such as avatar, nickname, gender, etc., and setting security questions. If you do not provide it, it will not affect your Web2App account. basic skills.

In order to improve the security of the system when you use our products and /or services, more accurately prevent phishing website fraud and protect account security, we will also verify your identity through SMS, email, password, and security.

For risk control purposes, we will also collect your registration /login time, device-related information (such as device IMEI/OAID (on AndroidQ ), device model, operating system version), device sensor information (such as mobile phone angular speed, Mobile phone acceleration), Bluetooth address, network information (such as Wi- Fi SSID , commonly used login IP address), for this we need to obtain your device information permissions and collect your device IMEI/OAID to ensure the security of your registration or login environment. In addition, we will also provide your code to a third party (such as the code risk level database and the operator's secondary number checking service) for verification to ensure the security of your account.

(2) Situations in which you can choose whether to authorize us to collect and use your personal information

In order to improve your experience of using your Web2App account, our following additional features may collect and use your personal information. If you do not provide this personal information, you can still use your Web2App account, but you may not be able to use these additional features. These additional features include:

Family services

You can invite your family and friends to share Web2App services, content and purchases through the family service function. For this purpose, we will collect your Web2AppID and the Web2AppID of the invitees.

Minors’ accounts

We do not provide accounts for minors.

Relevant to national security and national defense security;
Relevant to public safety, public health, and major public interests;
Relevant to criminal investigation, prosecution, trial and judgment execution;
To protect the life, property and other major legitimate rights and interests of the personal information subject or other individuals but it is difficult to obtain the consent of the individual;
The personal information collected is disclosed to the public by the personal information subject on his own initiative;
Your personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
Necessary to sign a contract according to your requirements;
Necessary to maintain the safe and stable operation of the products and/or services provided, such as discovering and handling product and/or service failures;
Necessary for legitimate news reporting;
When it is necessary for an academic research institution to conduct statistical or academic research based on public interests, and when providing the results of academic research or description to the outside world, the personal information contained in the results will be de-identified.

(4) Situations in which we obtain your personal information from third parties

Where permitted by some laws, we may obtain your personal information from third parties. For example, you authorize a third-party account to bind a Web2App account and log in to use Web2App services or authorize the import of your information on a third-party platform such as avatar and nickname; for the purpose of risk control, we will use the third party (such as code risk level library, the operator's secondary number checking service) to check the security of your code to understand whether your current registration/login environment is safe; obtain your code from the operator when you use the one-click login service; your family, Enter your Web2AppID and code when a friend invites you to use sharing-related services.

(5) Non-personal information

We may also collect other information that cannot identify a specific individual (that is, information that is not personal information), such as statistical data generated when you use specific services, such as login/exit records and interaction records when you use Web2App account services, Error logging. The purpose of collecting this information is to improve the services we provide to you. The categories and amounts of information collected depend on how you use our products and/or services. We aggregate this information. Aggregated data is considered non-personal information for the purposes of this Privacy Policy . If we combine non-personal information with personal information, such information will be treated as personal information during the period of combination.

We do not sell any personal information to third parties.

We may sometimes share your personal information with third parties (defined below) to provide or improve our products or services, including to provide products or services in response to your requests. If you no longer wish to allow us to share this information, please contact us by visiting https://t.me/W2_app.

Related to national security and national defense security; sharing that you actively choose

With your explicit consent or active choice, share information within the scope of your authorization with third parties designated by you.

Share information with our group

In order to conduct business smoothly and provide you with the full functionality of our products or services, we may share your personal information with other Web2App affiliates from time to time.

Share your personal information with third-party service providers

When you log in with a Web2App account on a third-party website/application, we will obtain your authorization. The specific authorization objects and authorization information types will be displayed on the authorization page. After you authorize and agree, we will transfer your authorization information (depending on the nature of the third party’s services and products) to the third party. If you do not agree to the third party obtaining your personal information, please do not agree to authorize it.

Please note that we will use encryption and other means to ensure the security of your information, but your personal information in a third party shall be subject to the privacy policy of that third party. You are encouraged to read the third party’s privacy policy as carefully as you read this privacy policy. You can cancel authorization of this third party at any time by contacting us at https://t.me/W2_app.

Some of the services in this business are provided by third-party service providers. For this reason, we need to provide some of your personal information to the third-party service providers. [Click to view] We share your personal information with affiliates, partners and third parties. situation. If we share your personal information with these third parties, we will use encryption and other means to ensure the security of your information. For companies and organizations with which we share personal information, we will conduct a reasonable review of their data security environment and sign strict data processing agreements with them, requiring third parties to take adequate protective measures for your information and strictly abide by relevant laws and regulations. and regulatory requirements.

(2) Transfer

We will not transfer your personal information to any company, organization or individual, except in the following circumstances:

Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties.
When it is necessary to transfer your personal information due to mergers, divisions, dissolutions, declarations of bankruptcy, acquisitions, etc., we will inform you of the name and contact information of the recipient. We will require the recipient to continue to fulfill its obligations as a personal information processor. If the receiving party changes the processing purposes and processing methods agreed in this privacy policy, it shall obtain your personal consent again in accordance with the regulations.

(3) Public disclosure

We will only publicly disclose your personal information under the following circumstances:

After obtaining your explicit consent;
Disclosure based on law: We may disclose your personal information to the above-mentioned regulatory authorities under the circumstances of laws, legal procedures, litigation or mandatory requirements from government authorities.

##3. Retention policy

We retain personal information for as long as necessary for the purposes for which the information was collected as described in this Privacy Policy, or to comply with applicable relevant legal requirements. After the purpose of collection is completed, or after we confirm your deletion or cancellation request, or after we terminate the operation of the corresponding products or services, we will stop retaining it and delete or anonymize it. If it is for public interest, scientific, historical research or statistical purposes, we will continue to retain relevant data based on applicable law, even if further data processing is not related to the original purpose of collection.

4. Your rights

(1) Control settings

We recognize that everyone has different concerns about the protection of personal information and privacy. Therefore, we have provided some examples of the various ways in which your Web2App account provides you with choices to limit the collection, use, disclosure or processing of your personal information and control your privacy settings:

▪Log in to https://merchant.w2.app, or click [Settings-Web2App Account] on the device to view and change four types of information: account security information, personal information, authorization binding, and device management;

▪Submit a request in the [Privacy Center] to withdraw consent through [Settings-Web2App Account-About Web2App Account] or visit https://merchant.w2.app;

▪Log in or out of your Web2App account.

If you have previously agreed to our use of your personal information for the above purposes, you may change your decision at any time by contacting us at https://merchant.w2.app .

(2) Your rights to your personal information

According to the laws and regulations of the country or region that apply to you, you have the right to request access, copy, correction, and deletion of any personal information we hold about you (hereinafter referred to as a request). At the same time, in order to protect your right to withdraw your consent to the processing of personal information and cancel your account, we also provide you with corresponding operation settings on relevant pages.

If you have any questions about your relevant personal information rights, please contact us through the contact information in Article 9 of this Privacy Policy or by visiting https://merchant.w2.app.

For more details related to the personal information in your Web2App account, you can access and change it through https://merchant.w2.app or by logging in to your account through your device.

Most laws require that requests made by personal information subjects should comply with specific requirements. This privacy policy requires that your request should comply with the following circumstances:

Through our dedicated request channels, and to protect the security of your information, your request should be in writing (unless local law specifically recognizes oral requests);

Provide sufficient information so that we can verify your identity and ensure that the requester is the subject of the requested information or a legally authorized person.

Once we have sufficient information to confirm that we can process your request, we will respond to your request within the time required by applicable data protection laws. in particular:

Based on your request and applicable legal provisions, we can provide you with a record of the personal information we have collected and processed for free. If you make other requests for relevant information, we may provide you with a record of the personal information we have collected and processed based on relevant applicable laws and the actual situation. You are charged a reasonable fee for administrative costs.

If you believe that any information we hold about you is incorrect or incomplete, you can request that the personal information be corrected or completed for the purposes for which it is used.

Depending on the laws and regulations that apply to you, you may have the right to request that we delete your personal data. We will evaluate your deletion request and, if the corresponding requirements are met, we will take appropriate steps, including technical means, to process it. When you or we assist you in deleting relevant information, we may not be able to immediately delete the corresponding information from the backup system due to applicable laws and security technologies. We will securely store your personal information and isolate it from any further processing. Until the backup can be purged or made anonymous.

We reserve the right to refuse to process frivolous /obsessively repetitive requests, requests that harm the privacy rights of others, requests that are extremely unrealistic, require disproportionate technical effort, requests that are not required to be granted under local law, information that has already been made public, and confidentiality. Information given under conditions. We may also refuse a request to delete data or to access data if we believe that aspects of it may prevent us from legitimately using the data for the anti-fraud and security purposes set out above.

(3) Obtain a copy of your personal information

You may obtain a copy of your personal information by contacting us at https://merchant.w2.app. After verifying your identity, we will send a copy of your personal information to your bound email address within 15 working days based on your request.

submit a request in the [Privacy Center] to withdraw your consent through [Settings- Web2App Account-About Web2App Account] or visit https://merchant.w2.app, including the collection, use and/or disclosure of information we have or control. of your personal information. For Web2App accounts, withdrawing consent is equivalent to logging out of your Web2App account. You can also contact us by visiting https://merchant.w2.app for relevant operations based on the specific services you use. We will process your request within a reasonable time after you make the request, and will no longer collect, use and/or disclose your personal information in accordance with your request .

Please note that withdrawing your consent may have certain legal consequences. Depending on the scope of your authorization for us to process information, this may result in you not being able to enjoy Web2App's products or services. However, your decision to withdraw your consent or authorization will not affect the previous processing of personal information based on your authorization.

(5) Cancel service or account

If you need to cancel your Web2App account, you can go to [Settings-Web2App Account-Account Help Center] or visit https://merchant.w2.app, submit a cancellation application in the [Help Center], and follow the prompts to complete the cancellation process. .

In order to protect your or others' legitimate rights and interests, we will determine whether to support your cancellation request based on your use of Web2App products and services. Before logging out, please confirm that the services related to your Web2App account have been properly handled, otherwise we will not be able to immediately support your cancellation request. In order to ensure that it is the user himself who applies to cancel his account, we may collect and verify your personal identity information (such as the code bound to the Web2App account) to verify your identity. We strictly abide by the laws and administrative regulations on the protection of personal information. The above information Only used for this account cancellation service.

Special reminder, your behavior of canceling your Web2App account is irreversible. Once you cancel your Web2App account, you will not be able to use the full range of Web2App products and services. We will delete or anonymize all your information about your Web2App account. We recommend that you choose carefully. Logout.

5. How do we protect the security of minors’ personal information?

We value and pay attention to the protection of minors’ personal information. We will not knowingly and without authorization collect personal information from minors, and if we find that we have collected personal information from minors without first obtaining verifiable parental or guardian consent, we will try to delete it as soon as possible. Related Information. However, please know and agree that in some specific scenarios and functions (such as creating a minor account), you need to authorize us to obtain some personal information of your minor children. If your minor children are under the age of 14, regarding Web2App's rules for protecting children's personal information, please click to view the "Web2App Account Children's Information Protection Rules".

6. Third-party service description

Web2App's products or services may contain links to third-party websites, products and services. Web2App's products or services may also use or provide products or services from third parties, such as third-party applications listed in the Web2App application store. All links containing third-party websites, products and services are provided for the convenience of users only. Please note that this third party may process your relevant information. It is recommended that you carefully read and fully understand its relevant personal information protection rules before using third-party services.

7. How to update this privacy policy

We will review the privacy policy regularly and may update this privacy policy based on changes in business and technology, in accordance with applicable laws, and in accordance with good practices. If we make major changes to this Privacy Policy, we will notify you through reasonable means such as pop-ups in the system, so that you can understand the information we collect and how we use it. Such Privacy Policy will apply from the stated effective date. We recommend that you periodically review this page for the latest information on our personal information handling practices. Your continued use of your Web2App account and login to Web2App related system applications or services will be deemed to have accepted the updated privacy policy. When we collect more personal information from you or we use or disclose your personal information for new purposes, we will obtain your consent again in accordance with applicable legal requirements.

8. Contact us

We have established a dedicated department for personal information protection. If you have any comments or questions about this privacy policy, or if you have any questions about our collection, use or disclosure of your personal information, please contact us by visiting https://merchant.w2.app Us, and refer to the "Privacy Policy". Normally, we will respond within fifteen working days. When we receive your rights requests, inquiries, etc. regarding your personal information, we have a professional team to solve the problems. If your question involves a significant matter, we may ask you to provide more information.

If you are not satisfied with the response you receive, you can refer your complaint to the relevant supervisory authority in your jurisdiction. If you consult us, we will provide information on relevant complaint channels that may be applicable based on your actual situation.